{"id":5094,"date":"2026-08-30T23:45:38","date_gmt":"2026-08-31T03:45:38","guid":{"rendered":"https:\/\/spintheglobe.net\/dir\/?p=5094"},"modified":"2026-08-30T23:45:43","modified_gmt":"2026-08-31T03:45:43","slug":"switch-tickets","status":"publish","type":"post","link":"https:\/\/spintheglobe.net\/dir\/2026\/08\/30\/switch-tickets\/","title":{"rendered":"How to switch regular event tickets for wheelchair accessible seats"},"content":{"rendered":"\n

You\u2019re scrolling through social media or listening to the radio and discover that your favorite band is coming to town. Even better, you don\u2019t have any plans for that night! Except, you\u2019re a wheelchair user and have to run the gauntlet of securing tickets for a wheelchair accessible seat and your companion(s). That usually means an empty space for you if you\u2019re staying in your wheelchair and at least one companion seat right next to you. Buying accessible tickets<\/a> should be easier than it is, considering that there are Americans With Disabilities Act (ADA) requirements for this, but it can still be a challenge. Accessible seating is always limited, it’s so frustrating to discover that all accessible seating has been sold out within minutes of the tickets going on sale. However, there is a way to switch out regular tickets for wheelchair accessible seats, even though the ticket sale outlet may show them as sold out. I’ll “walk” you through the process.<\/p>\n\n\n

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First, let\u2019s talk about the legal guidelines that cover ticket exchanges. These can be found in the Code of Federal Regulations under 28 CFR section 36.302F for Title III, and 28 CFR section 35.138 for Title II. The exact text concerning switching out regular tickets for accessible seats can be summarized by the ADA National Network Ticketing Guidelines<\/a> as follows:<\/p>\n\n\n\n

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\u201cIf an individual with a disability acquires a ticket or ticket series for inaccessible seating through the secondary market, the individual must be allowed to exchange the ticket for an accessible seat in a comparable location if one is available at the time the individual presents the ticket.\u201d<\/p>\n<\/blockquote>\n\n\n\n

The core rules for exchanging regular tickets<\/strong> for wheelchair accessible seats<\/h2>\n\n\n\n

In the regulations, there are strict conditions for how venues must handle these requests:<\/p>\n\n\n\n